FAQ

What is Potli Baba Ki?

Potli Baba Ki is Kanpur’s first and only online book rental service. Our aim is to make reading convenient, hassle-free, and fun. We do so by delivering books at your doorstep. There are no late fees no due dates. Keep the books for as long as you want them.

How is it different from a conventional library?

Let’s face it- there aren’t many libraries around. Even if you find a library in your neighborhood, the books are outdated. And then there is this ridiculous rule of paying a penalty every time you return a book late!

At Potli Baba Ki we understand all these problems. So, we try to include all the latest and famous books in our collection. We know that everyone has their own pace of reading, so we have done away with the penalty system. There are no due dates, no late fees.

Why should I join Potli Baba Ki?

There are multiple reasons:

  1. You have access to a range of titles rarely seen at your local library. Choose from our wide selection of books – everything from New Releases, Classics, Best Authors, and Best Sellers
  2. We deliver to your doorstep, and collect the books when you’re finished, at absolutely no charge.
  3. There are no late fees. You can keep the books for as long as your account is active.
  4. Our rental plans offer enough flexibility to suit your particular reading needs.

How do I get started?

The process is quite simple and we have documented it here. But if you still have questions, feel free to contact us.

How do I pay for my subscription?

You can pay by cash or cheque. The cheque should be drawn in favor of Anshul Dixit. We will collect the cash when we deliver your first set of books. However, if you wish to pay by cheque, we’ll first collect the cheque and once your cheque is realized we’ll deliver the books to you.

Can I pay online?

We will soon be introducing online mode of payment. But for now, we accept only cash/cheque.

How long can I keep the book? Are there any due dates?

We understand that each reader is unique and has their own pace of reading. So keep the books for as long as you want, provided your account is active.

However, at times when we have limited copies or when others urgently need the book, we might check to see if you are done. But as we said, NO PRESSURE.

What kind of books do you have?

We have a wide range of books for all the age groups spread across Management & Business, Children, Fiction, Religion, History, Current Affair, Biographies, Self-Help and other Non Fiction. We have books in English and Hindi. You can browse through our collection here.

I want a particular book but it is not there in your collection.

In case you don’t find a particular book in our collection, just let us know. We will try and procure it as soon as possible.

In what condition are the books?

All our books are in excellent or good condition. We don’t keep pirated books. We monitor the condition of books strictly and remove them from circulation before its condition becomes bad.

Can I donate used books to you?

We’ll be glad if you donate your books to us. Other readers will benefit from your collection.

But please note that we do not accept text books, damaged books or pirated books.

How do I cancel my membership?

In case you want to cancel your membership, please e-mail us on cancellation@potlibabaki.com, so that your request can be processed.

Will I receive a refund if I cancel my membership in the middle of a billing month?

We do not give pro-rata refunds of paid membership fees, but we will send you your refundable security deposit, after deducting the charges for loss and damage of books, if any.

How many books can I rent each month?

As many as you want! The only restriction that we impose is on the number of books that can be borrowed at a time. For example, with our Gold plan, you get 4 books at a time. For details, check out the various plans that we offer.

Once I’m done reading the books, how do I return them and order next set of books?

You can either give us a call on +91-8874352135 or e-mail us on bookdelivery@potlibabaki.com.

Where is the Potli Baba Ki service being offered?

Currently we offer our service only in Kanpur. But we’ll soon be expanding to other nearby areas.

Who pays for the delivery/pickup of books?

It’s free!

If you have any more questions, you can mail us at support@potlibabaki.com